Client Services


Aquerreta aims to ensure its costumers' full satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for a full refund. 

To make a return, the following conditions must be met:
- Returns must be made within 14 business days off delivery
- The returned item(s) must be unworn and complete
- Costumers will not be refunded for initial shipping costs 

Once items are received and inspected, a refund will be issued for the returned items. If an exchange is being made, the costumer will be required to purchase the desired item using store credit. We are not responsible for risk of loss or damage during return shipment. 
Please contact us at for further assistance with a return or exchange. 

Spain, Canary Islands and Balearics
Purchases over 200€ Free Shipping
Purchases under 200€ from 4,99€
Delivery Term 1 - 2 Business Days

European Union
Purchases over 300€ Free Shipping
Purchases under 300€ from 9,99€
Delivery Term 2 - 5 Business Days

We accept the following Payment Methods: Credit Card (Visa, Visa Electron, MasterCard, American Express and other international credit cards), PayPal, and Wire Transfer.